Submitting Payments via Mail
Mortgage and Tax Service Company payments are to be submitted in batches of no more than 25 bills per check. Each batch must be in balance, and a check stub, voucher, and adding machine tape must accompany payment. The mortgage company liaison’s contact information must be provided with each payment. When submitting payments, it is very important that the correct amount and parcel number is provided on the check, check stub, and voucher. The homeowner’s full name and address should also be provided on the voucher. Any incorrect information provided by a third party and applied according to instructions that result in an erroneous payment will not generate a refund from the Tax Commissioner’s Office. Providing the correct information will help avoid these erroneous payments.
Submitting Payments via CD
For payments made by CD, there must be no more than 10,000 records each. The “Tax Payment Report,” (Payment Listing, Tax Remittance Report) should be submitted on CD to allow for expedited research. This report should contain the following information: parcel number, amount paid, homeowner’s name, situs address, loan or contract number, and mortgage company (for tax services). For questions or assistance regarding this procedure, please contact Melanie Brooks at 770-822-7315.
Tax Payment Due Dates
Typically, tax bills are mailed on or before July 15 each year and are typically payable in two installments which are due September 15 and November 15. However, for 2009, we are billing under a temporary collection order with two installment due dates of October 15 and November 15. Bills will be sent to taxpayers prior to September 15.
A temporary bill must be paid by the stated due dates to avoid interest or penalty charges. Once final millage rates and assessed values are set by all of the taxing authorities, a re-billing will occur. Any difference in the temporary and the final millage rate will result in additional charges or refunds to property owners.
A 5% penalty will be applied to delinquent accounts. Interest will accrue at the rate of 1% per calendar month once the second installment due date passes.
Unacceptable Payments
Payments cannot be accepted when the following circumstances occur: substituted bills, memo (in lieu of) tax bills, checks and stubs out of balance, missing signature, missing payment, check submitted without tax bills stubs, taxes are paid in full, bill stubs with damaged scan lines, parcel number not included. To avoid any of these scenarios, carefully check all payments prior to sending and provide the original bill stubs (no fax or photocopies, please). Should a payment be rejected, mortgage companies and tax services will be notified. Returned payments must be corrected and returned to the Tax Commissioner’s Office on or before the deadline listed on the rejection notice. If the payments are not returned on time, these accounts will be subject to penalties and interest as applicable.
Refunds
Refunds are mailed approximately six weeks after payments are posted. Overpayments are issued to the party who made the most recent payment. Overpayments received from a tax service will be returned to the tax service for processing, rather than the mortgage companies they are servicing.
Submitting Payments via Mail
Mortgage and Tax Service Company payments are to be submitted in batches of no more than 25 bills per check. Each batch must be in balance, and a check stub, voucher, and adding machine tape must accompany payment. The mortgage company liaison’s contact information must be provided with each payment. When submitting payments, it is very important that the correct amount and parcel number is provided on the check, check stub, and voucher. The homeowner’s full name and address should also be provided on the voucher. Any incorrect information provided by a third party and applied according to instructions that result in an erroneous payment will not generate a refund from the Tax Commissioner’s Office. Providing the correct information will help avoid these erroneous payments.
Submitting Payments via CD
For payments made by CD, there must be no more than 10,000 records each. The “Tax Payment Report,” (Payment Listing, Tax Remittance Report) should be submitted on CD to allow for expedited research. This report should contain the following information: parcel number, amount paid, homeowner’s name, situs address, loan or contract number, and mortgage company (for tax services). For questions or assistance regarding this procedure, please contact Melanie Brooks at 770-822-7315.
Tax Payment Due Dates
Typically, tax bills are mailed on or before July 15 each year and are typically payable in two installments which are due September 15 and November 15. However, for 2009, we are billing under a temporary collection order with two installment due dates of October 15 and November 15. Bills will be sent to taxpayers prior to September 15.
A temporary bill must be paid by the stated due dates to avoid interest or penalty charges. Once final millage rates and assessed values are set by all of the taxing authorities, a re-billing will occur. Any difference in the temporary and the final millage rate will result in additional charges or refunds to property owners.
A 5% penalty will be applied to delinquent accounts. Interest will accrue at the rate of 1% per calendar month once the second installment due date passes.
Unacceptable Payments
Payments cannot be accepted when the following circumstances occur: substituted bills, memo (in lieu of) tax bills, checks and stubs out of balance, missing signature, missing payment, check submitted without tax bills stubs, taxes are paid in full, bill stubs with damaged scan lines, parcel number not included. To avoid any of these scenarios, carefully check all payments prior to sending and provide the original bill stubs (no fax or photocopies, please). Should a payment be rejected, mortgage companies and tax services will be notified. Returned payments must be corrected and returned to the Tax Commissioner’s Office on or before the deadline listed on the rejection notice. If the payments are not returned on time, these accounts will be subject to penalties and interest as applicable.
Refunds
Refunds are mailed approximately six weeks after payments are posted. Overpayments are issued to the party who made the most recent payment. Overpayments received from a tax service will be returned to the tax service for processing, rather than the mortgage companies they are servicing.